Help and Support

Questions? Call us!

If you have questions, suggestions, or issues on PoP Project; you can use our contact form to let us know. Or, give us a call!

What is PoP Project?

Think of PoP Project's tasks as buckets of work (or 'sub-projects' - PoP stands for Project of Projects), where everything stays organized and boxed by responsibility. You can plan the project using the few tasks which cover the major responsibilities. Their details (incl. 'To Do' lists) can be captured in their Notes tabs. You can assign an owner to the project and each of its tasks.

Think of PoP Project's tasks as 'sub-projects' (PoP stands for Project of Projects), where everything stays organized and boxed by responsibility. You can plan the project using the few tasks which cover the major responsibilities. Their details (incl. 'To Do' lists) can be captured in their Notes tabs. You can assign an owner to the project and each of its tasks.

Tutorial: How to Start using PoP Project Without Even Registering!

This tutorial is for all new users of PoP Project.

Test drive PoP Project

Click the button, "Test Drive it" on the home page (www.mypopproject.com)
PoP Project creates a temporary, unregistered project just for you
Add tasks (ref. "Add tasks to your new project" below)

The project name will say, "unregistered". It means that while you can test drive the project, it will not be saved unless you register as a user. If you like it, do register yourself as a user (see "Register to use PoP Project" below).

Meanwhile you can refer to this help and try changing your project's name, uploading documents, writing notes, sending a message (you will see it but it will not go anywhere), and playing with the timeline. As an unregistered guest, you will not able to add or manage team members.

Be careful: your new project, its data, and any documents you upload will not be saved unless you register!

Tutorial: How to Register and Log in

This tutorial is for all users of PoP Project.

Register to use PoP Project

Go to the 'Create an Account' page
Provide your email and password
PoP Project will send you an email with your temporary password

We recommend that you change the temporary password to one that you find safe, by clicking on the 'Profile' menu link.

Log in to PoP Project

Once you are registered, you can log in at any time by going to the log in page.

Provide your email and password to log in

Reset password

In case you have forgotten your password, you can easily reset it on the log in page.

Click the link, 'Reset it', and follow instructions

Tutorial: How to Set up and Manage a Project

This tutorial is for the project's owner (i.e. project manager).

Start a new project

Once you log in, PoP Project displays a list of your projects. On that page,

Click the link, 'Start a new project'
Enter the project's name in the dialog box

Add tasks to your new project

PoP Project helps you add tasks to the new project. Each task would have the same tabs as the parent project (except Timeline), i.e. Wall, Notes, Documents, Team, and Reminders. Each task is like a complete 'sub-project'. Though you could potentially add as many tasks as you wished, it would be helpful to plan the project using the few tasks which cover the major responsibilities. Their details (incl. 'To Do' lists) can be captured in their Notes tabs. This way, your new project would remain cleanly defined and efficiently manageable.

After you enter the project's name, a dialog box appears, asking you to enter task names
Enter the first task's name in the dialog box and click 'OK'
The dialog box reappears; repeat entering task names
When done, click 'Cancel'

You can defer adding tasks until a later time if you are not yet ready.

Group your tasks

Grouping of tasks helps to create an understandable work breakdown structure.

You can group tasks under a parent task.

Drag each task below the desired parent
Drag it right - it will indent itself

You can drag an entire group of tasks by its parent and make the parent some other task's child too.

Collapse / expand task groups

You can collapse a group of tasks to declutter the timeline. It is a visual collapse only, the tasks will not be deleted.

Click on the 'V' arrowhead to the left of the parent of a group
The child tasks will collapse into the parent

You can expand a group of tasks which was collapsed.

Click on the '>' arrowhead to the left of the parent of the group
The child tasks will expand out of the parent

Reorder tasks

It is convenient to manage tasks ordered top down by start dates. It is very easy to change the order of tasks.

Drag the task up or down (hold it anywhere, or by its '=' handle on the left)
Leave the task where you want it to be positioned

You can drag an entire group of tasks by its parent and move it up or down to reorder its priority.

Add or delete tasks

Add tasks to an existing project

Click the link, 'Add Task' below the task list
A dialog box appears
Enter the task's name in the dialog box and click 'OK'
The dialog box reappears; repeat entering task names
When done, click 'Cancel'

Delete a task

Hover over the left of the task's name on the task list
Click the 'Delete Task' symbol
PoP Project asks for a confirmation and then deletes the task

Set start and end dates

You can set the start and end dates of the project, or its tasks.

Set start date

To set the start date, click the 'Starts on' date on the task list, and set it on the calendar which pops up

Set end date

PoP Project offers two ways of setting the end date of your project and its tasks:

By default, the end dates are not set, and shown as 'no end'. This means that the project or its tasks with no end date continue endlessly. The end of their time bar on the Timeline tab keeps moving with the vertical red line which signifies "today".

To change the end date, click the 'Ends on' date on the task list, and set it on the calendar which pops up. The end of the time bar on the Timeline tab is set to be fixed at that date
Alternatively for the project or task where the end date has already been set, click on the symbol next to the end date for 'Set No End Date'. This reverts the end date to 'no end'. The end of the time bar on the Timeline tab again keeps moving with the "today" line

Create a milestone

A Milestone is a point in time when a project is planned to achieve a specific goal. To set a milestone:

Create a task corresponding to the milestone
Set up its end date to be the date on which the milestone must occur
Set up its start date to be 1 day before the end date
PoP Project makes the task black, to mark it as a milestone
You can otherwise treat the milestone as any other task, and manage information on its various tabs

Reorder Tasks

It is convenient to manage tasks ordered top down by start dates. It is very easy to change the order of tasks:

Hover over the task's left hand side on the task list
Drag it up or down by the '=' symbol
Leave the task where you want it to be positioned

Update owners, administrators, and teams

At the time of creating a new project, you are the owner of the project and all its tasks. You can reassign ownerships, and also, assign administration rights to others. You can add team members to the project and to individual tasks. PoP Project assigns different authorities to each of these roles.

Go to the Team tab of the project or its tasks
Click the link, 'Who Can Do What?' to understand what each of these roles can do

Update a project's or task's owner

Click the email id under the 'Owner' column of the task list
A dialog box appears
Enter the new owner's email id (be careful: you will lose certain rights once the new owner is established) and save

Add a team member to a project or task

Go to the Team tab of the project or its tasks
Submit the team member's email id
PoP Project makes that person a team member

Make a team member an administrator

Go to the Team tab of the project or its tasks
Click the link, 'Grant Admin Access' against the email id
PoP Project makes that person an administrator

Remove a task's team member

Go to the Team tab of the project or its tasks
Click the link, 'Remove From Team' against the email id
PoP Project removes that person from the project or task

Edit notes

PoP Project's Notes feature is very useful. It allows you to write rich text notes for the project and each of its tasks. You can have various heading levels, bold, italicized, and underlined font; bulleted and numbered lists, hyperlinks, images, and tables in the notes.

Go to the Notes tab of the project or a task
Click the link, 'Edit Notes'
Write your text and use the controls at the bottom to make the text look rich
You may click the HTML link which opens an HTML editor, in case you intend to write any HTML code like inserting iframes etc. Click 'Update' when done
Submit the notes entry

Delete project

Hover over the left of the project's name on the task list
Click the 'Delete Project' symbol
PoP Project asks for confirmations and then deletes the project

Tutorial How to Work on a Project

This tutorial is for the project's team members and owner (i.e. project manager).

Mark a task complete

As your team finishes tasks, make sure you mark them complete. Marking tasks complete makes them show up in green.

Hover over the task's left hand side on the task list
Click the '√' symbol to mark the task complete (click it again to mark it incomplete)

PoP Project sends alerts for incomplete and completed tasks.

Upload documents with Smart Versioning

Documents can be uploaded from your computer and attached to the project or to a specific task, and so shared with the team.

Go to the Documents tab of the project or a task

Upload a document

Browse for the document you would like to upload
Click 'Submit'
Add a statement to help identify the document

PoP Project uploads the document with a date stamp, your email id, and the statement.

Smart Versioning in PoP Project

If you happen to upload another version of the document bearing the same name, it is placed above the previous version which appears indented, in smaller fonts. This is how PoP Project helps maintain versions of documents by their time stamp.

Upload a link

Click on the 'Or, Add A Link' link to upload a link
Provide the link's name and full URL including "http://"
Click 'Submit'
Add a statement to help identify the document

Download a document or web link

Click on the 'Download' link of a document or web link to download it

Teams have to download documents so as to be able to work on them. Downloaded documents are saved locally, and need to be uploaded again.

Delete a document or web link

Click on the 'Delete' link of a document or web link to delete it

Communicate with the team

The project hosts its own conversation. Each task hosts its own conversation. These are like chats, but very focused to the tasks they are attached to.

Go to the Wall tab
Enter a comment and submit (you can enter HTML also)
The comment appears on your Wall, and is also emailed to your email id
You can respond to the comment on the Wall, or from your email (even through iPhone, BlackBerry, and other smart phones)

PoP Project will also recognize you from any alternative emails on your profile, when you reply to wall comments. However, we will send our communication to the primary email with which you signed up. This can help you if you have grouped or aliased multiple email ids into one.

Schedule reminders

You can place reminders for yourself or others.

Set a reminder

Go to the Reminders tab
Enter the email id of the person you'd like to set the reminder for
Enter other details
PoP Project emails the reminder as set

Remove a reminder

Click 'Remove Reminder' in order to remove a reminder

Tutorial How to Set up your Profile

This tutorial is for all users of PoP Project. You can set your profile and customize PoP Project.

Click the menu link, 'Profile'

Create display name

Enter a name you would like to be displayed for you.

Add alternative emails

Provide your alternative email

Change your password

Click the link, 'password'
Supply the old and new passwords, and save

Select your avatar

PoP Project shows your image along with your email id. It gets the image from Gravatar.

Click on the link, 'avatar'
Follow directions to attach your image